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Virginia Department of Social Services

Annual Statistical Report

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Appeals and Fair Hearings

Client Appeals

How this program helps people

The Appeals and Fair Hearings Division ensures that individuals who believe that the local agency has taken inappropriate action in the application of a law, regulation or policy have an impartial fact-finder who will review the case, hear their concerns, and make a timely decision in the matter. A hearing officer reviews the case, hears the appellant’s concerns, and makes a decision on the case. When a policy or law has not been correctly applied, it is the Appeal Unit’s responsibility to make sure that the agency is aware of its improper action and corrects the error. Administrative disqualification hearings determine whether an individual has obtained, or attempted to obtain, benefits fraudulently and entail an impartial review by a hearing officer of an individual’s actions, to determine whether the individual committed an “intentional program violation” in order to obtain benefits to which the individual is not entitled.

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Dashboard Download Instructions

For a PDF version:

1. Click the Download icon at the bottom of the dashboard and click PDF
2. For the entire view, click on This Dashboard in the Content popup window. Then click Download
3. For specific sheets, click on Sheets in Dashboard in the Content” popup window. Select the sheets desired in the Sheets to Download” window. Then click Download.
4. When the Download PDF popup window appears, click Download. A window will open on your screen to open or save the download document.

For an Image version:

1. Click the Download icon at the bottom of the dashboard and click Image
2. When the Download Image popup window appears, click Download. A window will open on your screen to open or save the download document.