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Pandemic EBT


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Summer 2023 P-EBT

  • Eligible students in households that have an active Supplemental Nutrition Assistance Program (SNAP) EBT card or were previously issued a P-EBT card for any prior issuance of P-EBT were issued the Summer 2023 P-EBT benefit on July 22. If you are eligible and did not receive the P-EBT benefit, please contact the P-EBT Call Center at 866-513-1414 or 804-294-1633 Monday - Friday from 7:00 a.m. - 6:00 p.m.
  • Eligible P-EBT only, non-SNAP households that have lost or discarded their P-EBT card or had any address changes must call the P-EBT Call Center at 866-513-1414 or 804-294-1633 Monday - Friday from 7:00 a.m. - 6:00 p.m. to correct their address and request a replacement card. It may take up to four weeks to receive the new card by U.S. mail.
  • Eligible households that are new to the P-EBT program and do not have an existing P-EBT or SNAP EBT card do not need to take any action at this time. A P-EBT card will automatically be mailed to the address provided by the school division. The card will arrive by U.S. mail within four weeks of the July 22 benefit issuance.
  • More information about the final P-EBT benefits issuance and schedule can be found on our eligibility and FAQ pages. Please continue to visit this webpage for the latest and most accurate information.

The Pandemic Electronic Benefit Transfer (P-EBT) program is a federal program created in the spring of 2020 to supplement school meals that students missed while schools were closed or placed on part-time attendance schedules due to COVID-19. To be eligible for P-EBT benefits, students must qualify for free or reduced-price school meals under the National School Lunch Program and meet certain conditions as defined by the United States Department of Agriculture (USDA).

Households that do not meet eligibility requirements for the P-EBT program are encouraged to call 2-1-1 Virginia or visit the 211 website for information on local resources available in their area.

If you believe there are students in your household who met all of the P-EBT requirements and you have not received P-EBT benefits or you have questions regarding previous issuances of benefits, please contact the P-EBT Call Center from 7 a.m. - 6 p.m. Monday - Friday and Saturdays from 9 a.m. - 2 p.m. at 866-513-1414 or 804-294-1633. Please do not contact your child's school or local department of social services with P-EBT questions.

Pandemic EBT Benefits card graphic

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(800) 828-1120, or 711