VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Monticello Ridge Crossing Residential ALF, LLC
218 Ridge Street
Charlottesville, VA 22902
(434) 977-8887

Current Inspector: Shelby Haskins (804) 305-4876

Inspection Date: May 8, 2021

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 RESIDENT CARE AND RELATED SERVICES

Technical Assistance:

Resource provided for guidelines/plan for developing facility visitation.

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A complaint investigation was initiated on 5/5/2021 and concluded on 5/7/2021 regarding visits to residents at the facility and residents being able to freely leave the facility. The inspector communicated with the facility's administrator and the complainant regarding the concerns. The licensee reports that procedures regarding resident's movement and visitation had to be put in place to ensure residents' health, safety and welfare due to the COVID pandemic. The administrator reports further that visitation with families have occurred and that window visits and Zoom visits are being encouraged/and have occurred. According to the administrator, there are limitations on visitation at the home due to the pandemic, staffing, and resident safety. There were no violations cited. The licensing inspector will provide T/A to the facility's administrator regarding developing a written visitation plan for the facility taking into consideration staffing, physical space and the building limitations.