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KinderCare Learning Center - Parham
2240 East Parham Road
Henrico, VA 23228
(804) 264-8729

Current Inspector: Cindy Horne (804) 297-4469

Inspection Date: Oct. 21, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.

Technical Assistance:
N/A

Comments:
The licensing inspector completed an inspection in response to a self-reported concern regarding forbidden action that occurred at the center on 10/18/2019. The Department was notified of the incident on 10/18/2019. On 10/21/2019, the licensing inspector was on site from approximately 10:50AM until 12:20 PM interviewing staff, conducting observations at the center, and reviewing documentation. On 10/22/2019, the licensing inspector received information regarding the center's policies and procedures. Additional interviews were conducted on 10/28/2019. The preponderance of the evidence gathered during the investigation supports areas of noncompliance with the licensing standards related to forbidden action. See the violation notice for additional details.

Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and returned it to me within five business days from today. Your plan of correction should contain: 1) steps to correct the noncompliance with the standards, 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measures.

If you have any questions about this inspection, please contact the licensing inspector at (804) 662-9790.

The provider?s response for the ?plan of correction? was not received as of 12/03/2019 and will not appear on this Violation Notice.

Violations:
Standard #: 22VAC40-185-400-B
Description: Based on interviews and documentation review, the center failed to ensure behavioral
guidance was constructive in nature, age and stage appropriate, and intended to redirect children to appropriate behavior and resolve conflicts when a staff pushed a child away to prevent the child from crawling on her.

Evidence:
1. Staff #3 stated ?[Witness #1] came to the office on Friday, 10/18/19 at approximately 5:30 PM and said she saw [Staff #1] push [Child A] down while looking into the Infant Room.?
2. Staff #2 stated ?[Staff #1] was sitting on the floor doing meal count sheets. Three babies were around [Staff #1], crawling on her and she yelled `I can?t get anything done? . [Staff #1] pushed [Child A] down. [Child A] fell down on some climbing mats and started to cry. I don?t think [Staff #1] was trying to hurt [Child A], I just think she was in a rush and trying to move [Child A].?

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.


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