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New Hope Church of Norfolk
3241 & 3223 Argonne Avenue
Norfolk, VA 23509
(757) 857-5315 (129)

VDSS Contact: Arlene Agustin (804) 629-7519

Inspection Date: Aug. 3, 2020 and Aug. 6, 2020

Complaint Related: No

Areas Reviewed:
22VAC40-665 INTRODUCTION
22VAC40-665 ADMINISTRATION
22VAC40-665 STAFF QUALIFICATIONS & TRAINING
22VAC40-665 PHYSICAL PLANT
22VAC40-665 STAFFING & SUPERVISION
22VAC40-665 PROGAMS
22VAC40-665 SPECIAL CARE PROVISIONS & EMERGENCIES
22VAC40-665 SPECIAL SERVICES

Technical Assistance:
Please remember to send the completed background checks to me as soon as you receive them.

Comments:
This annual subsidy inspection was conducted by the inspector using an alternate remote protocol necessary due to a state of emergency declared by the Governor of Virginia in response to the COVID-19 pandemic.

Preliminary data was obtained from the vendor on August 3, 2020..

An annual subsidy inspection was initiated on August 3, 2020, at which time the vendor was contacted by email to initiate the inspection, and concluded on August 6, 2020. The inspector emailed the vendor a list of items required to complete the inspection.
The vendor reported there were 35 children in care. The inspector reviewed three children?s records and two staff records submitted by the vendor to ensure compliance with the health and safety regulations.
The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for
Child Care programs.

The information gathered during the inspection determined no areas of non-compliance with applicable regulations or law, and no violations were issued.

Violations:
Standard #: 22VAC40-665-520-B-4
Description: Based on review of three children's records, it was determined that the vendor did not ensure that all children had the name, address and telephone number for an emergency contact person.

Evidence:
Although all three files reviewed contained names and telephone numbers for emergency contact persons, one of them contained addresses.

Plan of Correction: Director will ensure that all children's files include an address for at least one emergency contact person.

Standard #: 22VAC40-665-530-2-a-1
Description: Based on review of two staff records, it was determined that the vendor did not ensure that all staff had satisfactory results of a national criminal background check (fingerprints) on file prior to beginning employment.

Evidence:
The records for staff #1 (date of hire 8/3/20) and staff #2 (date of hire 8/3/20) did not contain completed fingerprints.

Plan of Correction: Both staff had appointments to have fingerprints done on 8/10/20.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.


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