An unannounced complaint investigation was conducted on 3/21/24 in response to a complaint received in the licensing office regarding allegations of supervision and ratios. Based on a review of available documentation and interviews conducted, the allegations were determined to be valid. If you have any questions regarding this inspection, please contact the Licensing Inspector, Beth Velke, at beth.velke@doe.virginia.gov or 804-629-8302.
Please complete the "Plan of Correction" and "Date to be Corrected" areas on the Violation Notice for each violation cited and return to me by 5 p.m. on 4/26/24.
Based on documentation and interviews; the facility did not ensure that ratios of 1 staff to 4 children was maintained in the birth to 16-month classroom.
Evidence: On 3/21/24 between approximately 7:57 a.m. and 8:09 a.m. the infant classroom, birth to 16 months, had a total of five children in care with one teacher supervising.
Plan of Correction:
Not available online. Contact Inspector for more information.
Standard #:
8VAC20-780-350-G
Complaint related:
No
Description:
Based on interviews; the center did not ensure that staff were counted in the required staff-to-children ratios only when they are directly supervising children.
Evidence: On 3/21/24 at approximately 8:09 a.m., Staff #1 was engaged in a video call on their phone, while being counted in the required staff-to-child ratio in the infant classroom. Interviews revealed that Staff #1 was observed with an earpiece to the phone in their ear, engaged in a video call.
Plan of Correction:
Not available online. Contact Inspector for more information.
Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
Find this content at:
http://www.dss.virginia.gov/facility/search/cc.cgi