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Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Feb. 10, 2021

Complaint Related: No

Areas Reviewed:
22VAC40-185 PROGRAMS.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A monitoring inspection was initiated on February 10, 2021 and concluded on March 2, 2021. A self-reported incident was received by the department regarding allegations in the areas of programs. The director was contacted by telephone to conduct the investigation. The inspector emailed the director a list of documentation required to complete the investigation. Inspection amended on 3-5-2021.

The evidence gathered during the investigation supported the allegations of non-compliance with standards or law and violations were issued.

Violations:
Standard #: 22VAC40-185-410-1
Description: Based on interviews and a review of a video recording, it was determined a staff member engaged in a forbidden action and roughly handled a child.

Evidence: On 2/8/2021 between 9:10am and 9:20am, child #1, age 4 was observed running around the classroom. Staff #1 grabbed the child's right arm between his shoulder and his elbow. Child #1 then fell to the floor and Staff #1 continued walking while holding child # 1's arm and he was on his knees. Staff #1 stated "I took his arm to go sit at the table" and "I held his arm maybe a minute or two". Staff #1 stated, "he was not cooperating with anything I asked him to do."

Plan of Correction: 1) Daycare administrator reviewed with police officer the video and met with staff members and interviewed staff. The police department filed a report and informed staff members that they didn't find abuse.
2) Staff member was immediately dismissed and escorted off campus. She was informed that CPS was investigation. Correction done on 2/9/2021 when made aware of the incident. 3) All staff members were immediately retrained on not holding a student while misbehaving, staff were reminded that they are forbidden to ever handle a student in a rough manner. Correction done on 2/9/2021
4) 5 Texas A&M Guidance & Discipline courses will be required to be taken by 4/15/2021. *overcoming challenging behaviors, ADD/HD strategies, Positive Guidance & Discipline, Positive Guidance why what & how, Challenging Infants and Toddlers.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.


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