22VAC40-665 INTRODUCTION 22VAC40-665 ADMINISTRATION 22VAC40-665 STAFF QUALIFICATIONS & TRAINING 22VAC40-665 PHYSICAL PLANT 22VAC40-665 STAFFING & SUPERVISION 22VAC40-665 PROGAMS 22VAC40-665 SPECIAL CARE PROVISIONS & EMERGENCIES 22VAC40-665 SPECIAL SERVICES
Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, including telephone contacts, documentation review, interviews (if applicable) and a virtual tour of the program (if applicable).
A subsidy complaint inspection was initiated on 10/12/2021 and concluded on 10/13/2021. A complaint was received by the department regarding allegations in the areas of behavior guidance. The director was contacted by telephone to conduct the virtual investigation.
The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. Any violations not related to the complaint but identified during the course of the investigation can be found on the violation notice.
Based on record review, the vendor did not ensure that one of two children's records were maintained and made accessible to the department representative for five years after termination of services. Evidence: The center representative was not able to submit two children's records requested by the department representative. The center representative stated that the files may have been lost due to a relocation. The center representative confirmed that the children were enrolled during the calendar year 2020.
Plan of Correction:
We always maintain documentation of children's records for more that 5 years. The center recently relocated and the file must have gotten lost during the move. If we ever relocate in the future we will make sure that all records are maintained.
Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
Find this content at:
http://www.dss.virginia.gov/facility/search/cc.cgi