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Milestones Child Development Center
700 Fernwood Farms Road
Chesapeake, VA 23320
(757) 548-3300

Current Inspector: Heather Harrell (757) 334-4329

Inspection Date: Sept. 28, 2022

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs

Comments:
An investigation was initiated on 8/9/22 in response to a self reported incident on that same date regarding staff/child interactions. Documentation related to the incident was reviewed and interviews with collaterals and staff were conducted by telephone. An unannounced on-site inspection was conducted on 8/28/22 and additional interviews were conducted. Based on information gathered during the investigation, there was insufficient evidence to make a determination of valid. However, during the on-site inspection, violations not related to the self-reported incident were found. Violations are cited on the violation notice and were discussed with center management at the conclusion of the investigation.

Violations:
Standard #: 8VAC20-780-60-A
Description: Based on record review and interview, the center did not ensure that children's records contain all the required information.

Evidence:
1. The record for child 1 (date of enrollment: 9/6/22) does not contain the name, address and phone number of two designated people to call in an emergency if a parent cannot be reached.
2. Staff 1 (center director) confirmed that the record for child 1 is lacking the required emergency contact information.

Plan of Correction: The center responded with the following: Staff will look over all paperwork; parents filled out all information correctly.

Standard #: 8VAC20-780-340-F
Description: Based on observation and interview, the center did not ensure that children under 10 years of age shall always be within actual sight and sound supervision of staff.

Evidence:
1. During an on-site inspection at the center on 9/28/22, the licensing inspector and staff 1 (center director) observed child 1, age 3 years, walking down the hallway alone and unsupervised up to the front of the center, while the rest of the child's class was outside on the playground. Child 1 was out of sight and sound supervision of staff for approximately 30 seconds to 1 minute.
2. Staff 2 and staff 3 both stated that they were not aware that child 1 had left the playground and gone inside the building.
3. Staff 3 stated that child 1 had attempted to go inside the center from the playground previously that morning and that the child "must have wandered back inside".
4. Staff 1 (center director) confirmed that child 1 was without sight and sound supervision of staff and had left the playground without staff knowledge.

Plan of Correction: The center responded with the following: Teachers must be separated on the playground. All doors are locked so only teachers can access. Teachers will continuously count children to keep track.

Standard #: 8VAC20-780-350-B-1
Description: Based on observation and interview, the center did not ensure that the staff-to-children ratio of 1:4 for birth up to 16 months is maintained.

Evidence:
1. During an on-site inspection on 9/28/22, the licensing inspector observed 1 staff person caring for 5 infants, ages 4 months to 9 months, in the infant room. The number and ages of the children required 2 staff to be present.
2. Staff 1 (center director) confirmed that there was only 1 staff person with 5 children in the infant room, where 2 staff are required.

Plan of Correction: The center responded with the following: The infant room will have a 1:4 ratio or a 2:8 ratio. There will only be a max of 4 babies to 1 teacher.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.


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