This complaint inspection was conducted by licensing staff using an alternate remote protocol, including telephone contacts, documents review, staff interviews, and a video recording. A complaint inspection was initiated on 9/22/2021, 9/27/2021 and 10/01/2021. A complaint was received by the department regarding allegations in the area of inappropriate behavioral guidance. The director was contacted by telephone to conduct the investigation and staff interviews were conducted. The evidence gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please call me if you have any questions at 804-381-8487 or e-mail tara.barton@doe.virginia.gov.
Based on review of a video recording and staff interviews, the facility failed to ensure that all behavioral guidance is constructive in nature, age and stage appropriate, and intended to redirect children to appropriate behavior and resolve conflicts. Evidence: on September 9, 2021, a video of Room 250 starts with 2 year old Child 1 seen sitting on the floor crying. Several other children are seated at the table having water play. Child 1 gets up from the floor and approaches a child sitting in a chair at the table. Staff 1 uses her arm to move Child 1 away from the seated child. A few seconds later, Child 1, still crying, approaches the seated child again, pulling on the other child?s shirt. Staff 2 again uses her arm to move Child 1 away from the seated child, taking no other action to try to redirect the child?s behavior, and instead just continues with the water play activity with the other children. Child 1 sits on the floor crying without receiving behavioral guidance to redirect her behavior.
Plan of Correction:
Not available online. Contact Inspector for more information.
Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
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