The licensing inspector conducted an unannounced complaint inspection on 02/13/2024 concerning staff-to-child ratio. Observations and staff interviews were conducted, and documentation was reviewed. The preponderance of the evidence gathered during the investigation supported the allegation. The complaint is determined to be valid. A violation notice was issued. Please sign, complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice, and return it to me within 5 business days from today. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). If you have any questions related to this inspection, please contact Susan Ellington-Sconiers, Licensing Inspector at 804-588-2368 or susan.ellington-sconiers@doe.virginia.gov
Based on observation, interview, and documentation, the center did not ensure compliance with ratios of staff to children as required.
On 2/13/2024, the licensing inspector entered the Infant I room at approximately 8:42 a.m. and observed 8 infants being cared for by 1 staff member (S1). The infant classroom is allowed a ratio of 1 staff to 5 children due to the ratio waiver being granted. S1 acknowledged the room was out of ratio when licensing inspector entered the room as well as other times on other days. The ?Face-To-Name Transition Sheet? documented S1 being in the classroom by herself between 8:14 a.m. and 8:44 with 7 children. A second staff (S3) entered the classroom at approximately 8:44 a.m.
On 2/13/2024, the licensing inspector entered the Infant 2 room at approximately 8:47 a.m. and observed 8 children being cared for by 1 staff member (S2). The infant classroom is allowed a ratio of 1 staff to 5 children due to the ratio waiver being granted. S2 acknowledged the room was out of ratio at that time as well as other times on other days. The ?Face-To-Name Transition Sheet? documented S2 being in the classroom by herself between 8:16 a.m. and 8:57 a.m. with eight children. S3 entered the classroom at approximately 8:57 a.m. and removed five children from the classroom. The S4 was interviewed and reported that the center had multiple staff members call out due to illness the morning of 02/13/2024.
Plan of Correction:
Several staff were out with illnesses and replacement staff were called in. Children arrived before replacement staff arrived and ratios were adjusted as they permitted. All ratios were met while the Licensor was present.
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