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Highland Children's House
61 Highland Center Drive
Monterey, VA 24465
(540) 468-1100

Current Inspector: Beth Orebaugh (540) 847-9173

Inspection Date: Oct. 31, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PROGRAMS.

Technical Assistance:
A supplemental page was provided.

Comments:
Thank you for your time and assistance with the unannounced complaint inspection conducted on October 31, 2019. The inspection was held from 11:40 a.m. to 12:30 p.m. At the time of arrival there were five children in the care of two staff members. There were 16 children enrolled in the program. The inspection was in response to a complaint that was received in the Valley Licensing Office on October 21, 2019 and was regarding the Programs section of the licensing standards. The preponderance of the evidence gathered during the investigation did not support the allegation and the complaint disposition was, therefore, "not valid." There were no violations of the licensing standards cited. Four staff members were interviewed and four staff records were reviewed.

If you have any questions, I may be contacted at (540) 280-0742.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.


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