VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Local Departments of Social Services

Local departments of social services (LDSS) are the main provider of many services to Virginia's children, families and adults. In most cases, your city or county social services department should be the first call for benefits and other services.

Regional Offices

Contact Information and Addresses

Administrative Offices

Home Office Street Address:
Virginia Department of Social Services (VDSS)
5600 Cox Road
Glen Allen, VA 23060

General Information:

• Ask VDSS
• (804) 726-7000 Main Agency
  
• citizen.services@dss.virginia.gov

All Other Inquiries:

• Telephone Numbers - Benefits & Services
• Web Malfunctions Unrelated to Child Support

Licensing

• (800) 543-7545 (toll free)
• (804) 692-2394 (Richmond only)
• Licensing Offices
• Online Complaint Form

Child Support

• Child Support Issues & My Child Support Malfunctions
• (800) 468-8894 (M-F, 7 a.m.- 6 p.m., toll-free)
• District Offices

Hotlines:

TTY/TTD 
(deaf or hard-of-hearing):
(800) 828-1120, or 711

Child Protective Services Hotlines:
In Virginia: 
(804) 786-8536
Out-of-state: 
(800) 552-7096

Adult Protective Services Hotline 
(report abuse to the elderly or disabled adults):
(888) 832-3858 
(toll-free)

SNAP Hotline 
(800) 552-3431 (toll-free)
Online SNAP Inquiry Portal

Child Care Subsidy

Have a Question or Request?