An Agency of the Commonwealth of Virginia
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Child Support - Contact Us

In-Office Appointments

Appointments and walk-ins are available Monday through Thursday 9am-4pm and Friday between 9am-Noon.





24/7 Digital Customer Service

Visit the MyChildSupport Portal to apply for services, schedule payments, upload documents, view payment history, send/receive messages with your case specialist and more.

Contact Us

Email us at askdcse@dss.virginia.gov or via our AskDCSE form.

Call our Customer Service Center: 1-800-468-8894, Mon - Fri, 7 AM - 6 PM.

Mailing Address: P.O. Box 550, Richmond VA 23218-0570.

District FAX Areas Served
Abingdon (276) 676-5433 Bland, Bristol, Buchanan, Dickenson, Grayson, Lee, Norton, Russell, Scott, Smyth, Tazewell, Washington, Wise
Central Virginia (804) 662-7400 Amelia, Brunswick, Chesterfield, Colonial Heights, Dinwiddie, Emporia, Greensville, Goochland, Hanover, Henrico, Hopewell, Nottoway, Petersburg, Powhatan, Prince George, Surry, Sussex
Eastern Virginia (804) 819-7025 Accomack, Chesapeake, Norfolk, Northampton, Virginia Beach
Fredericksburg (540) 899-4131 Caroline, Essex, Fredericksburg, King George, Lancaster, Northumberland, Orange, Richmond County, Spotsylvania, Stafford, Westmoreland
Lynchburg (434) 385-0860 Amherst, Appomattox, Bedford County, Buckingham, Campbell, Charlotte, Cumberland, Danville, Halifax, Lunenburg, Lynchburg, Mecklenburg, Nelson, Pittsylvania, Prince Edward, South Boston
Manassas 703-530-7303 Fauquier, Manassas, Manassas Park, Prince William, Rappahannock
Newport News (757) 594-7621 Charles City, Gloucester, Hampton, James City, King & Queen, King William, Mathews, Middlesex, New Kent, Newport News, Poquoson, Williamsburg, York
Northern Virginia 703-934-0067 Arlington, Alexandria, Fairfax City, Fairfax County, Falls Church
Richmond 804-367-8420 Richmond City
Roanoke (540) 857-7841 Alleghany, Bath, Botetourt, Carroll, Christiansburg, Clifton Forge, Covington, Craig, Floyd, Franklin, Galax, Giles, Henry, Martinsville, Montgomery, Patrick, Pulaski, Radford, Roanoke City, Roanoke County, Salem, Wythe
Suffolk 757-925-2302 Franklin City, Isle of Wight, Southampton, Suffolk, Portsmouth
The Valley Office (540) 332-9915 Albemarle, Augusta, Buena Vista, Charlottesville, Culpeper, Fluvanna, Greene, Harrisonburg, Highland, Lexington, Louisa, Madison, Rockbridge, Rockingham, Staunton, Waynesboro
Winchester (540) 722-7528 Clarke, Frederick, Loudoun, Page, Shenandoah, Warren, Winchester

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