In-Office Appointments
Appointments and walk-ins are available Monday through Thursday 9am-4pm and Friday between 9am-Noon.
24/7 Digital Customer Service
Visit the MyChildSupport Portal to apply for services, schedule payments, upload documents, view payment history, send/receive messages with your case specialist and more.
Contact Us
Email us at askdcse@dss.virginia.gov or via our AskDCSE form.
Call our Customer Service Center: 1-800-468-8894, Mon - Fri, 7 AM - 6 PM.
Mailing Address: P.O. Box 550, Richmond VA 23218-0570.
| District | FAX | Areas Served |
|---|---|---|
| Abingdon | (276) 676-5433 | Bland, Bristol, Buchanan, Dickenson, Grayson, Lee, Norton, Russell, Scott, Smyth, Tazewell, Washington, Wise |
| Central Virginia | (804) 662-7400 | Amelia, Brunswick, Chesterfield, Colonial Heights, Dinwiddie, Emporia, Greensville, Goochland, Hanover, Henrico, Hopewell, Nottoway, Petersburg, Powhatan, Prince George, Surry, Sussex |
| Eastern Virginia | (804) 819-7025 | Accomack, Chesapeake, Norfolk, Northampton, Virginia Beach |
| Fredericksburg | (540) 899-4131 | Caroline, Essex, Fredericksburg, King George, Lancaster, Northumberland, Orange, Richmond County, Spotsylvania, Stafford, Westmoreland |
| Lynchburg | (434) 385-0860 | Amherst, Appomattox, Bedford County, Buckingham, Campbell, Charlotte, Cumberland, Danville, Halifax, Lunenburg, Lynchburg, Mecklenburg, Nelson, Pittsylvania, Prince Edward, South Boston |
| Manassas | 703-530-7303 | Fauquier, Manassas, Manassas Park, Prince William, Rappahannock |
| Newport News | (757) 594-7621 | Charles City, Gloucester, Hampton, James City, King & Queen, King William, Mathews, Middlesex, New Kent, Newport News, Poquoson, Williamsburg, York |
| Northern Virginia | 703-934-0067 | Arlington, Alexandria, Fairfax City, Fairfax County, Falls Church |
| Richmond | 804-367-8420 | Richmond City |
| Roanoke | (540) 857-7841 | Alleghany, Bath, Botetourt, Carroll, Christiansburg, Clifton Forge, Covington, Craig, Floyd, Franklin, Galax, Giles, Henry, Martinsville, Montgomery, Patrick, Pulaski, Radford, Roanoke City, Roanoke County, Salem, Wythe |
| Suffolk | 757-925-2302 | Franklin City, Isle of Wight, Southampton, Suffolk, Portsmouth |
| The Valley Office | (540) 332-9915 | Albemarle, Augusta, Buena Vista, Charlottesville, Culpeper, Fluvanna, Greene, Harrisonburg, Highland, Lexington, Louisa, Madison, Rockbridge, Rockingham, Staunton, Waynesboro |
| Winchester | (540) 722-7528 | Clarke, Frederick, Loudoun, Page, Shenandoah, Warren, Winchester |
