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Connect to Help Now

If you or someone you know needs help right away, use the contacts below to get connected to support.

Find Your Local Department

Find the local department that serves your area and its contact info. 

Search by city, county or ZIP code
Find your local department

2-1-1 Virginia

Receive free, confidential support 24/7 

Get Help

Phone: 2-1-1 or Text CONNECT to 247211

Child Protective Services Hotline

Report suspected child abuse or neglect 24/7 

In Virginia: (804) 786-8536

Out-of-state: (800) 552-7096

Adult Protective Services Hotline

Report concerns about the safety or well-being of an older adult 24/7 


Need more support?

Apply for benefits: Visit CommonHelp to apply for programs such as SNAP, TANF, Energy assistance, Health Care coverage and Child Care assistance. Need help finding the right contact? Call the Virginia Department of Social Services  Citizen Services Unit at (804) 726-7000. TTY/TDD and relay services: If you are deaf, hard of hearing or have a speech disability, call (800) 828-1120 or dial 711.

Virginia Department of Social Services data connection

Explore food assistance and human services dashboards

View public dashboards connected to food assistance and policy impacts across Virginia, starting with VDSS-related SNAP data. The full dashboard hub is managed through Virginia's Health and Human Resources, and brings related public data in one place.

VDSS data connection

See where food assistance and service changes may be felt most.

Use county-level data to understand how federal policy changes may affect SNAP benefits, local economies and communities across Virginia.

SNAP data County-level view Local impact

Food assistance

Projected SNAP losses by county

Explore county-level projections showing where Virginians may experience changes to SNAP benefits.

View SNAP losses

Economic impact

SNAP economic impact by county

Review how SNAP benefit changes may affect local spending, families and communities.

View economic impact

Human services

HHR programs serviced by county

See how Health and Human Resources programs serve Virginians across localities.

View HHR programs

Medicaid / DMAS

Medicaid coverage at risk by county

Review Medicaid enrollment and coverage trends by county.

View Medicaid coverage

Trending Topics


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Water Safety

Drownings are increasing. Stay within arm’s reach of young children whenever they are in or near water. Get water safety tips for summer and year-round.

Supplemental Nutrition Assistance Program (SNAP

SNAP

The SNAP food restriction waiver has been delayed until Oct. 1, 2026. No changes have been made to benefit use for sweetened beverages.

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EBT Chip Card

Virginia will begin issuing new chip-enabled SNAP EBT cards beginning in September. Contact your local department today to ensure your contact information is up to date.


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Who We Are

The Virginia Department of Social Services is a network of 120 local departments. We serve more than 2 million Virginians each year with services that promote safety, independence, and well-being. 

We provide vital programs designed to meet people where they are and help them build what's next. 

2 Million+

Virginians served each year

120

Local departments statewide

50+

Programs and services

All 134

Virginia localities served

Learn more about our agency
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People Helping People