VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Hickory Hill Retirement Community
900 Cary Shop Road
Burkeville, VA 23922
(434) 767-4225

Current Inspector: Coy Stevenson (804) 972-4700

Inspection Date: April 19, 2024

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 RESIDENT CARE AND RELATED SERVICES 22VAC40-80 COMPLAINT INVESTIGATION

Comments:

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On April 17, 2024, Licensing inspectors met with the administrator of the facility. The inspection began at approximately 10:00 AM and was concluded at approximately 10:25 AM. The administrator was informed that a complaint had been submitted to the Department, which required an onsite inspection. The administrator was given the names of each client alleged to be held hostage at the facility. The administrator stated that everyone identified as a resident/hostage in the complaint is not a current resident, nor have they ever been a resident. The administrator was given the names of each employee who is alleged to be involved in keeping the alleged residents hostage. The administrator again stated that each person identified as an employee in the complaint is not and has never been an employee of the facility. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on April 10, 2024, regarding allegations in the area(s) of: Residents? freedom of movement is being restricted. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Upon arrival, a resident was observed walking around in the front of the facility. Upon entry to the facility, several residents were observed moving about the facility unfettered. Upon exiting the facility, two residents were observed sitting on chairs provided by the facility. The facility was in good repair and the grounds were maintained in a safe condition. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at 804-972-4700 or by email at coy.stevenson@dss.virginia.gov