VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Hickory Hill Retirement Community
900 Cary Shop Road
Burkeville, VA 23922
(434) 767-4225

Current Inspector: Coy Stevenson (804) 972-4700

Inspection Date: Dec. 3, 2024

Complaint Related: Yes

Areas Reviewed:

22VAC40-80 COMPLAINT INVESTIGATION

Comments:

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: A complaint was received by VDSS Division of Licensing on November 25, 2024, regarding allegations in the area(s) of: resident care and unsanitary conditions in the facility On December 03, 2024, the licensing inspector met with the administrator of the facility. A review of how residents are monitored to ensure skin break-down does not occur when residents are incontinent and unable to care for themselves was reviewed. Infection control procedures were also discussed that address preventing infestations. During the on-site inspection, inspections of communal areas and randomly selected resident rooms was completed. Observations of residents interacting with each other and with staff also occurred. It was also noted from visitor logs and observations by the licensing inspector, that visitors and other community members frequent the facility. No health or safety concerns were noted. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at 804-972-4700 or by email at