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Bay Lake Independent, Assisted Living and Memory Care Community
4225 Shore Drive
Virginia beach, VA 23455
(757) 460-8868

Current Inspector: Lanesha Allen (757) 715-1499

Inspection Date: Jan. 23, 2024 and Jan. 24, 2024

Complaint Related: Yes

Areas Reviewed:
? 22VAC40-73 PERSONNEL
? 22VAC40-73 STAFFING AND SUPERVISION
? 22VAC40-73 ADMISSION, RETENTION AND DISCHARGE OF RESIDENTS
? 22VAC40-73 RESIDENT CARE AND RELATED SERVICES
? 22VAC40-73 RESIDENT ACCOMMODATIONS AND RELATED PROVISIONS
? 22VAC40-73 BUILDINGS AND GROUND
? 22VAC40-73 EMERGENCY PREPAREDNESS
?22VAC40-73 ADDITIONAL REQUIREMENTS FOR FACILITIES THAT CARE FOR ADULTS WITH SERIOUS COGNITIVE IMPAIRMENTS
? 22VAC40-80 COMPLAINT INVESTIGATION

Comments:
Type of inspection: Complaint
Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An unannounced complaint inspection took place on 01/23/24 from 8:15 am to 3:44 pm and on 01/24/24 from 8:15 am to 2:00 pm.
The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection.
A complaint was received by VDSS Division of Licensing on 01/03/2024 regarding allegations in the area(s) of: Resident Care and Related Services

Number of residents present at the facility at the beginning of the inspection: 66
The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility.
Number of resident records reviewed: 8
Number of staff records reviewed: 4
Number of interviews conducted with residents: 3
Number of interviews conducted with staff: 4

Observations by licensing inspector: Breakfast, Lunch and an activity were observed. A medication pass observation was completed for four residents. The following was reviewed: resident and staff records, medication carts, and a staffing schedule. The call bell system was monitored.

Additional Comments/Discussion: None

An exit meeting will be conducted to review the inspection findings.

The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary.

The department's inspection findings are subject to public disclosure.

Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility.

For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov

Should you have any questions, please contact Donesia Peoples, Licensing Inspector at 757-353-0430 or by email at donesia.peoples@dss.virginia.gov

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

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