VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Birch Ridge (Augusta CO)
54 Imperial Drive
Staunton, VA 24401
(540) 885-0065

Current Inspector: Jessica Gale (540) 571-0358

Inspection Date: Jan. 31, 2022

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 PERSONNEL 22VAC40-73 BUILDING AND GROUNDS

Technical Assistance:

None.

Comments:

The licensing inspector for Royal Care at Birch ridge conducted an unannounced complaint inspection in response to a complaint that was received by the licensing office on 12/28/2021. Interviews were conducted with residents and staff relating to the allegation of staff conduct and broken equipment. The information gathered during the investigation does not support the allegations, so the complaint is determined to be "not valid." There are no violations resulting from this complaint investigation. If you have any questions, contact your licensing inspector at (540) 430-9258.