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The Harmony Collection at Roanoke Assisted Living
4402 Pheasant Ridge Road
Roanoke, VA 24014
(540) 970-3524

Current Inspector: Holly Copeland (540) 309-5982

Inspection Date: Oct. 3, 2024

Complaint Related: Yes

Areas Reviewed:
22VAC40-73 STAFFING AND SUPERVISION
22VAC40-73 RESIDENT CARE AND RELATED SERVICES
22VAC40-80 COMPLAINT INVESTIGATION

Comments:
Type of inspection: Complaint 60503

Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection:
10/03/2024 from 10:15 AM until 03:30 PM

The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection.

A complaint was received by VDSS Division of Licensing on 09/03/2024 regarding allegations in the area(s) of: Staffing and Supervision and Resident Care and Related Services.

Number of residents present at the facility at the beginning of the inspection: 93
The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility.
Number of resident records reviewed: 0
Number of staff records reviewed: 20
Number of interviews conducted with residents: 0
Number of interviews conducted with staff: 2
Observations by licensing inspector: N/A
Additional Comments/Discussion: N/A

An exit meeting will be conducted to review the inspection findings.

The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary.

The department's inspection findings are subject to public disclosure.

Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility.

For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov

Should you have any questions, please contact Holly Copeland, Licensing Inspector at (540) 309-5982 or by email at holly.copeland@dss.virginia.gov.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

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