VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Woodland Hills Independent Living, Assisted Living & Memory Care
3365 Ogden Road
Roanoke, VA 24018
(540) 682-7500

Current Inspector: Cynthia Jo Ball (540) 309-2968

Inspection Date: Sept. 28, 2021

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 STAFFING AND SUPERVISION 22VAC40-73 RESIDENT CARE AND RELATED SERVICES 22VAC40-73 BUILDING AND GROUNDS 22VAC40-73 ADDITIONAL REQUIREMENTS FOR FACILITIES THAT CARE FOR ADULTS WITH SERIOUS COGNITIVE IMPAIRMENTS Article 1 Subjectivity

Comments:

A non-mandated complaint inspection was initiated on 09/28/2021 and concluded on 10/04/2021. A complaint was received by the department regarding allegations in the areas of resident care and related services, staffing and building and grounds. The Administrator was contacted by telephone to conduct the investigation. The licensing inspector provided a list of documentation required to complete the investigation. The licensing inspector conducted an on-site observation at the facility on 09/28/2021. The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law.