VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Hilton Plaza, Inc.
311 Main Street
Newport news, VA 23601
(757) 596-6010

Current Inspector: Willie Barnes (757) 439-6815

Inspection Date: June 3, 2022 , July 10, 2022 and July 12, 2022

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 ADMINISTRATION AND ADMINISTRATIVE SERVICES

Comments:

Type of inspection: Complaint An unannounced complaint inspection was conducted on 6-3-22, (AR 08:30/dep 12:30). The census was 68. The Acknowledgement of Inspection form was sent to the Administrator. A complaint was received by VDSS Division of Licensing on 5-24-22 regarding allegations in the area of administration and administrative services. The evidence gathered during the investigation supported the allegation of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Willie Barnes, Licensing Inspector at 757-439-6815 or by email at willie.barnes@dss.virginia.gov

Violations:

Standard #:	22VAC40-73-80
Complaint related:	Yes
Description:	Based on record reviewed and staff interviewed, the facility failed to ensure resident?s funds was made available to the resident upon request. Evidence: 1. On 6-3-22 during a complaint inspection regarding resident #1 not receiving personal funds, three records were reviewed for personal spending disbursement. Resident #1, #2 and #3?s written documentation of accounting of personal funds provided by staff #1 documented residents last received personal spending money on 3-10-22. There was no documentation of residents? receiving personal spending money for the months of April and May of 2022. 2. On 6-3-22, staff #1 acknowledged the facility could not provide to the inspectors documentation of resident #1 signing for personal spending money for April and May 2022.
Plan of Correction:	Facility will ensure that the signed documentation whereby the resident received his money is kept onsite.