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New Direction Childcare & Learning Center
140 East Belt Boulevard
Richmond, VA 23224
(804) 231-7030

Current Inspector: LaTasha Smith (804) 588-2362

Inspection Date: June 24, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Trainings
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs
20 Access to minor?s records

Comments:
An unannounced inspection was initiated and completed on June 24, 2024, in response to a complaint received by the licensing office on June 12, 2024 relating to allegations of forbidden actions and behavior guidance. The inspector reviewed 1 child?s record on-site. This inspection included interviews, observations, and document review.

The preponderance of evidence gathered during the investigation supports part of the allegation; therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law and the violations are documented on the violation notice issued to the program.

IF VIOLATIONS ARE CITED, ADD THIS: Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the deficient practice will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on (date). A POC submitted after this date will not appear on the public website.

If you have any questions about this inspection, please contact the licensing inspector LaTasha Smith at (804) 588-2362 or LaTasha.Smith@doe.virginia.gov.

Violations:
Standard #: 8VAC20-780-410-2
Complaint related: No
Description: Based on interview, the center did not ensure that the forbidden action of enclosure in a small space where a child could not freely exit themselves was forbidden as required.

Evidence:
1. In interview, staff stated that on 6/6/2024 child #1 (age 3) was confined to a highchair for approximately 10 minutes because he would not stay seated during a movie. In the interview, witness #1 stated that child #1 was the only child confined to a chair while the other children were observed sitting freely.
2. Staff acknowledged that the highchair was not being utilized for its intended purpose when child #1 was placed in the chair. They acknowledged that child #1 could not freely exit without assistance.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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