VIRGINIA DEPARTMENT OF SOCIAL SERVICES

The Improvement Association - Dinwiddie
10305 Boydton Plank Road
Dinwiddie, VA 23841
(804) 469-4495

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: Sept. 25, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 20 Access to minor?s records 8VAC20-780 Staff Qualifications and Training. 22.1 Early Childhood Care and Education 8VAC20-780 Physical Plant. 63.2 Child Abuse & Neglect 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks During the inspection, the inspector reviewed the areas listed. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Comments:

An unannounced monitoring inspection was initiated on 09/25/2024 and completed on 10/10/2024 with a local agency, in response to a self-report received by the licensing office on 09/18/2024 relating to forbidden action of a child. The inspector reviewed three children?s records and three staff records on-site. This inspection included document review and interviews. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 11/04/2024. A POC submitted after this date will not appear on the public website.

Violations:

Standard #:	8VAC20-780-40-E
Description:	The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. In the center?s personnel policies and procedures, it states that staff, consultants, contractors, and volunteers will implement positive strategies to support children's well-being and prevent and address challenging behavior. On 09/17/2024, staff #3 pulled the arm of a child that was stuck in their chair and slapped and flicked the hands of children to correct their behavior.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-410-1
Description:	The following actions or threats thereof are forbidden: roughly handling a child. On 09/17/2024, child #1 and child #2 were playing with food during lunch time when staff #3 slapped and flicked the hands of the children to correct behavior. Another incident on 09/17/2024, child #3 was struggling to get out from the table due to their leg being stuck on the chair. Staff #3 yanked and pulled the arm of the child to remove child from the seat. Child #3 cried due to being pulled from the chair.
Plan of Correction:	Not available online. Contact Inspector for more information.