VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heavenly Playhouse Childcare Center
10613 Patterson Avenue
Henrico, VA 23238
(804) 912-1698

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: April 1, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies. 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minors records 22.1 Background Checks Code, Carbon Monoxide 22.1 Early Childhood Care and Education

Comments:

An unannounced monitoring inspection was conducted on 4/1/2024. Two inspectors were on site from approximately 9:41 am-1:05 pm. There were 36 children present, ranging in ages from 15 months to 9 years, with 9 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, special care and emergencies, nutrition and background checks. A total of 6 child records and 6 staff records were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please complete the plan of correction and date to be corrected for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word corrected is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:

Standard #:	22.1-289.035-B-4
Description:	Based on a review of staff records and interview, the center did not ensure to request an out of state child abuse and neglect background check for one staff by the end of the 30th date of employment from any state in which the individual had resided in the preceding five years as required. Evidence: 1. The record of staff #4 (date of employment: 10/16/2023) contained a sworn statement that indicted that the staff resided out of state within the preceding 5 years. The record did not contain a central registry request for the state listed. 2. Administration acknowledged that the request was not in the record and had not been completed.
Plan of Correction:	Administration was told that the out of state child abuse and neglect background check was the same as the criminal background check which was done prior to hire for staff #4 previous state of residence. Administration has submitted the request forms for the out of state child abuse and neglect background check. The outcome from the check shall be received within 14 days.
Standard #:	8VAC20-780-70
Description:	Based on a review of six staff records and interview, the center did not ensure a record was kept for two staff that contained the required information. Evidence: 1. The record of staff #2 (date of employment: 11/30/2023) identified the staff member as a lead teacher/program leader. The record was missing documentation to demonstrate that the individual possessed the certification/training required by the job position. The record of staff #4 (date of employment: 10/16/2023) identified the staff member as a lead teacher/program leader. The record was missing documentation to demonstrate that the individual possessed the education and certification/training required by the job position. 2. Administration stated that the teachers were lead qualified but the required trainings and education were not present in the record.
Plan of Correction:	Administration was under the assumption that you can be a lead teacher if you had previous childcare experience and a high school diploma prior to hire. Administration will review license standards on lead teacher qualifications. Staff #2 and staff #4 will take the required training to have 24 training hours for the lead teacher position.
Standard #:	8VAC20-780-270-A
Description:	Based on observation and interview, the center did not ensure that areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. In the toddler room, areas of chipped and peeling paint were observed on a window sill and walls. On the playground, a rusted shelf was observed and splintered wood was observed on a gardening table and playground barrier. The splintered barrier also exposed several metal nails. 2. Administration acknowledged that the areas required maintenance.
Plan of Correction:	Administration was unaware of the different areas that needed maintenance inside and outside the facility. Administration will have each of the areas corrected to ensure a safe environment.