VIRGINIA DEPARTMENT OF SOCIAL SERVICES

VALUES Therapeutic Foster Care (Operated by Frontier Health)
43 Champions Avenue
Big stone gap, VA 24219
(276) 431-4370

Current Inspector: Jamie Morgan (276) 525-5656

Inspection Date: June 9, 2020

Complaint Related: No

Areas Reviewed:

22VAC40-131 PERSONNEL 22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A monitoring inspection was initiated on June 9, 2020 and concluded on June 22, 2020. The Vice President/Foster Care was contacted by telephone to initiate the inspection. The agency reports two (2) foster children in placement and two (2) approved provider homes. There was one (1) new staff hire since the last inspection. The inspector emailed the Vice President/Foster Care a list of items required to complete the inspection. The inspector reviewed one (1) foster child record, one (1) provider home record and one (1) personnel record to ensure documentation was complete. An exit interview to discuss findings was held with the Vice President/Foster Care by phone at the conclusion of the inspection. The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for Child Care Programs. Information gathered during the inspection determined non-compliance(s) with applicable standards or law, and violations were documented on the violation notice. The licensee has five (5) calendar days from receipt of the inspection documentation to complete the section titled Plan of Correction, sign each page of the documentation and return it to the Licensing Office. The plan of correction should include the following: The steps to correct noncompliance with the standard(s); measures to prevent re-occurrence of noncompliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee should retain a copy to be posted at the facility. Results of the inspection documentation are subject to public disclosure and will be posted on the VDSS web site within 5 days, regardless of whether the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-131-180-J-1
Description:	Violation: Based on a review of the record for a provider home, PH1, and interview with personnel, S1, the homestudy documented in the file did not include the driving record obtained from the Department of Motor vehicles at the time of home study completion and provider home approval. Evidence: 1) The licensee stated that a driving record was requested from the Department of Motor Vehicles for providers (P1 and P2) from PH1. 2) When not received in a timely manner, an outside credentialing agency was utilized to obtain a driving history. 3) During the exit interview, S1 acknowledged that the record used to approve the home was the report from the credentialing agency and not a driving record obtained from the Department of Motor Vehicles as required.
Plan of Correction:	VALUES staff is requesting records check from the Department of Motor Vehicles on PH1. In the future recruiter/trainer will have DMV forms available as part of the initial application packet and will have the forms signed, notarized and sent to the DMV during the application/training process. If there is an issue not getting timely results from the DMV, recruiter/trainer will contact our Licensure Consultant for assistance and/or variance.
Standard #:	22VAC40-131-180-J-2
Description:	Violation: Based on a review of the record for a provider home, PH1, and interview with personnel, S1, the licensee failed to include components in the home study. Evidence: 1) The home study report for PH1 did not document that the applicants (P1 and P2): 22VAC40-131-180.J.2.e.2 - are physically and mentally capable of providing the necessary care for children, 22VAC40-131.180.J.2.e.f - are able to articulate a reasonable process for managing emergencies and ensuring the adequate care, safety, and protection of children, 22VAC40-131-180-9 - have the financial resources to provide for current and on-going household needs and maintenance of the family, and 22VAC40-131-180-10 - has in-force vehicle liability insurance. 2) During the exit interview, S1 acknowledged that these elements were not included in the home study for PH1.
Plan of Correction:	To be corrected immediately and ongoing. Supervisor met with Recruiter Trainer on June 23, 2020 to discuss this violation. Recruiter Trainer to document clearly all 10 items under J2.