VIRGINIA DEPARTMENT OF SOCIAL SERVICES

VALUES Therapeutic Foster Care (Operated by Frontier Health)
43 Champions Avenue
Big stone gap, VA 24219
(276) 431-4370

Current Inspector: Jamie Morgan (276) 525-5656

Inspection Date: Nov. 5, 2020

Complaint Related: No

Areas Reviewed:

22VAC40-131 ORGANIZATION AND ADMINISTRATION 22VAC40-131 PERSONNEL 22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A renewal inspection was initiated on November 5, 2020 and concluded on November 13, 2020. The Vice President of Foster Care was contacted by email to initiate the inspection. The agency reported three (3) approved homes and two (2) foster children in placement. There is one (1) new staff since the last inspection. The inspector emailed the Vice President of Foster Care a list of items required to complete the inspection. The inspector reviewed one (1) provider home record, one (1) foster child record, three (3) personnel records, and records for three (3) board officers to ensure documentation was complete. An exit interview to discuss findings was held with the Vice President of Foster Care and Case Management Supervisor at the conclusion of the inspection. The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for Child Care Programs. Information gathered during the inspection determined non-compliance(s) with applicable standards or law, and violations were documented on the violation notice. The licensee has five (5) calendar days from receipt of the inspection documentation to complete the section titled Plan of Correction, sign each page of the documentation and return it to the Licensing Office. The plan of correction should include the following: The steps to correct noncompliance with the standard(s); measures to prevent re-occurrence of noncompliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee should retain a copy to be posted at the facility. Results of the inspection documentation are subject to public disclosure and will be posted on the VDSS web site within 5 days, regardless of whether the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-131-230-F
Description:	Violation: Based on a review of the provider home record (PH1) and interview with personnel (S1, S2), the agency failed to document required elements as part of the provider's re-evaluation. Evidence: 1) PH1 received a re-evaluation dated 08/23/2020. 2) The following components were not addressed in the re-evaluation: for each child placed since the last evaluation, a brief description of the child's adjustment to the family and the home (230.F.1); a description of the relationship between the child and each family member including the names of the family members (230.F.3); and the licensee's recommendations regarding further training needs of the home provider (230.F.4). 3) During an interview, S1 and S2 acknowledged that these components were not addressed in the re-evaluation for PH1.
Plan of Correction:	Not available online. Contact Inspector for more information.