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StepStone Family & Youth Services
6330 North Center Drive
Building 13, Suite 100
Norfolk, VA 23502
(757) 466-1052

Current Inspector: Sherry Woodard (757) 987-0839

Inspection Date: Jan. 12, 2022

Complaint Related: No

Areas Reviewed:
22VAC40-131 ORGANIZATION AND ADMINISTRATION
22VAC40-131 PERSONNEL
22VAC40-131 PROVIDER HOMES
22VAC40-131 CHILDREN'S SERVICES
22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS
22VAC40-191 Background Checks for Child Welfare Agencies

Comments:
A monitoring inspection was initiated on 1/12/2022 and concluded on 1/13/2022. The Executive Director was contacted via phone regarding COVID protocol. The inspector made an onsite inspection to the physical location. COVID-19 protocol measures were in place and followed by the licensee. After clearing the COVID-19 questions and protocol and inspection was initiated. The inspector reviewed the current license and the previously posted inspections. The State Trainer and the TFC case manager discussed that there were no agency or program changes during the entrance conference. The Licensing Inspector discussed the current census and requested items required to complete during the documentation review portion of the inspection. The Executive Director reported a current census of Five (5) approved foster care home, Five (5) foster children in care. The Inspector reviewed (1) foster care home, and (1) foster child record was reviewed. (1) Personnel record was reviewed during this inspection. An exit interview was conducted with the State Trainer and the TFC Case Manager and the Executive Director where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. The information gathered during the inspection determined that was (two) violations of non-compliance(s) with applicable standards or law, and there were violations documented on the violation notice issued to the facility. The Licensing Inspector addressed the violations with the Program Director and supervisor who were both available to address any questions. The State Trainer, TFC case manager, and the Executive Director were all available to address any questions.

Violations:
Standard #: 22VAC40-131-350-A
Description: Violation:
Based on a review of the record for FC1 and interview with the TFC Case Manager, the licensee failed to ensure that a written quarterly progress summary was completed.
Findings:
FC1 was placed with the licensee on 10/11/2021. The record does not document a completed quarterly progress summary. During the interview with the TFC case manager, it was acknowledged that the written quarterly progress summary was not completed

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-131-370-F
Description: Violation: Violation: Based on review of the record for a child receiving treatment foster care services (FC1), and interview with the TFC Case Manager, the licensee failed to keep the record up to date.
Findings:
The electronic record for Foster Child (FC1)
did not contain documentation of an individualized
comprehensive treatment service plan.
FC1 was placed with the licensee in October, 2021. During the interview with the TFC Case Manager, it was acknowledged that the individualized service plan was not completed.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

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