VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Highlands Community Services
383 Baugh Lane
Abingdon, VA 24210
(276) 525-1550 (4361)

Current Inspector: Jamie Morgan (276) 525-5656

Inspection Date: Nov. 5, 2021 , Nov. 8, 2021 and Nov. 9, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-131 ORGANIZATION AND ADMINISTRATION 22VAC40-131 PERSONNEL 22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-80 THE LICENSING PROCESS. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

A renewal inspection was initiated on 11/5/2021 and concluded on 11/9/2021. The Director of Quality and Compliance was contacted by telephone to initiate the inspection. The inspector emailed the Director of Quality and Compliance a list of items required to complete the remote documentation review portion of the inspection. The Director of Quality and Compliance reported seven (7) children in placement. Documents from five (5) personnel, four (4) provider homes, and two (2) child records were reviewed. An exit interview was conducted with the Director of Quality and Compliance and the Program Director, Program Director, Child Placing Supervisor, and Caseworker on the date of inspection, where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. The information gathered during the inspection determined non-compliance(s) with applicable standards or law, and violations were documented on the violation notice issued to the facility.

Violations:

Standard #:	22VAC40-131-190-L
Description:	Violation Based on record review and interview, the Home Environment of Foster Home 4 (FH4) did not meet standards. Findings: 1) A Home Environment Inspection form for FH4, signed by the caseworker on 10/8/2021, documented the bedrooms of children in care ?need doors.? 2) The Home Environment Inspection form for FH4 included a recommendation to approve the home. 3) Documentation that the doors were in place prior to approval was not located. 4) The findings were discussed during the exit interview and staff were interviewed. Staff 3 (S3) indicated the doors installation is pending.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-131-280-B
Description:	Violation Based on record review, the agency failed to complete Foster Home Agreements for Foster Child 1 and 2 (FC1 and FC2) signed by all necessary parties on or before the date the child was placed in the home. Findings: 1) The Foster Home Agreements for FC1 and FC2 were signed by the Caseworker and foster parents the day after each child was placed in the home. 2) The findings were discussed during the exit interview and staff reviewed the documents and acknowledged the signature dates.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-131-370-M-12
Description:	Violation Based on record reviews, the agency failed to include required information on the Face Sheets for Foster Homes 3 and 4 (FH3 and FH4). Findings: 1) Face Sheets for FH3 and FH4 did not include dates of birth for all members of the household. 2) The findings were discussed during the exit interview and Staff reviewed the Face Sheets. 3) Staff acknowledged the findings.
Plan of Correction:	Not available online. Contact Inspector for more information.