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Child Support Service Offerings

Division of Child Support Enforcement (DCSE) offices have adjusted from in-office customer service to digital customer service, and all normal operations will continue, including the following service offerings:

More digital and virtual services are continuously being added.

You can use our MyChildSupport Portal to:

  • Submit Applications
  • Upload Documents
  • Schedule and Manage payments
  • Seek a Review and Adjustment
  • Request Income Verification

Payments can continue to be made through any of the following methods:

  • Online through our MyChildSupport Portal
  • By calling our automated payments line: 1-877-670-2941
  • Through our self-serve kiosks located outside of these offices: Richmond and Manassas kiosks are available 24 hours, 7 days per week. The Eastern Virginia kiosk is available Monday through Friday 5am - 7pm and Saturday 5am - noon. The Winchester kiosk is available Monday through Friday 7am - 7pm. The Roanoke kiosk is available Monday through Friday 8am - 5pm.
  • By using MoneyGram at a participating location, such as Walmart or CVS.
  • By mail: P.O. Box 570, Richmond, VA 23218-0570. Please be aware there may be delays.