VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Brookdale Bristol
375 Liberty Place
Bristol, VA 24201
(276) 669-1111

Current Inspector: Rebecca Berry (276) 608-3514

Inspection Date:

Complaint Related: No

Violations:

Standard #:	22VAC40-73-870-A
Description:	Based on observations made during a tour of the facility, the facility failed to keep all interior areas of the building in good repair and clean. 1. On hallway A-1 outside of the activity room, the transition strip from the laminate flooring to the carpet had a piece of carpet approximately 12 inches long that was raised and torn. This area could present a trip hazard or cause a walker or cane to become caught/lodged in the area. 2. On hallway B-3 at the door in front of the stairway located next to the elevator, there was a brown stain on the carpet, covering an area of approximately eight to 10 inches. 3. On the second floor on hallway A-2 outside the medication room, the transition strip from the laminate flooring to the carpet had a piece of carpet that was raised, approximately 18 inches long; this could present a trip hazard.
Plan of Correction:	The following is a summary of the Plan of Correction for Brookdale Bristol. This Plan of Correction is in regards to the Corrective Action Report dated April 11, 2023. This correction is not to be construed as an admission of or agreement with any findings and conclusions in the Statement of Deficiencies, or any related sanction or fine. Rather, it is submitted as confirmation of our ongoing efforts to comply with statutory and regulatory requirements. In this document, we have outlined specific actions in response to each allegation or finding, nor have we identified any mitigating factors. ? The flooring/transition strip concerns stated in items 1 and 3 have been addressed/repaired by the facility maintenance staff on 04/12/23. The stain described in item 2 and been addressed by commercial carpet cleaning contractor, as well as by community staff. Stain has improved and will continue to be treated on weekly schedule until no longer noticeable. Commercial carpet cleaning service has been set up and scheduled for a quarterly service. ? Associates have been provided in-service on floor care, which will include appropriate cleaning methods and reporting repair needs. Maintenance Director will conduct weekly audits of common area flooring with focus on transition locations. Apartment and common area carpet cleanings will be assigned on a rotating weekly schedule. ? Executive Director/designee will conduct random audits to verify interior of building is clean and in good condition. [SIC]