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Division of Child Support Enforcement (DCSE) Announcement

Tax Refunds and the Recovery Rebate Credit (RRC)

If you are issued a refund on your 2020 tax return by the IRS, the entire refund, including any part of the Recovery Rebate Credit (RRC), is subject to intercept for past-due child support. Congress and the IRS made the decision that any refund RRC that is part of a 2020 return, is subject to intercept by a government agency, including a state's child support agency. More information can be found on the IRS Recover Rebate Credit page.

COVID-19 Resources

View our current service offerings
Notice Regarding Child Support Response to COVID-19 (PDF)
Frequently Asked Questions - Child Support and COVID-19 (DOCX)
Employer Updates

In line with the Governor's message that everyone must play a role in helping to stop the spread of COVID-19, the Division of Child Support Enforcement offices have suspended in-office customer service until further notice. During this time, customer service will be provided by phone, and normal operations of the agency will continue.

Payments can still be made online on the MyChildSupport Portal, by phone or mail. You can also contact us at 1-800-468-8894 or email to discuss your case.

Please note: If you are scheduled for a court hearing related to your child support case, please check with the local court where the hearing is scheduled. If you are scheduled for a hearing with the Division of Appeals and Fair Hearings related to your child support case, please contact the hearing officer on your appeal notice.

Virginia's children need both financial and family support to grow and thrive. Children with actively involved parents perform better in school, have high self-confidence and generally achieve greater success in life.

The Division of Child Support Enforcement (DCSE) is committed to helping parents support their children by focusing on more than just money. DCSE offers free family engagement services focusing on access and visitation, responsible parenting, employment services and prisoner reentry.

We strive to support parents who are receiving support and parents who are paying support.

Call our Customer Service Center, 1-800-468-8894 toll-free.
Monday-Friday, 7 a.m.- 6 p.m.
Email us at AskDCSE