VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Smith Mountain Lake Retirement Village
115 Retirement Drive
Hardy, VA 24101
(540) 719-1300

Current Inspector: Jennifer Stokes (540) 589-5216

Inspection Date: April 20, 2021

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 BUILDING AND GROUNDS

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A complaint inspection was initiated on 04/20/2021 and concluded on 05/05/2021. A complaint was received by the department regarding allegations in the areas of (standard area). The Administrator was contacted by telephone to conduct the investigation. The licensing inspector requested a list of documentation required to complete the investigation. The evidence gathered during the investigation supported the allegations of non-compliance with standards or law, and violations were issued. Any violations not related to the complaint but identified during the course of the investigation can be found on the violation notice.

Violations:

Standard #:	22VAC40-73-870-E
Complaint related:	No
Description:	Based on a virtual inspection conducted on 4/27/2021, the facility failed to keep all furnishings and fixtures clean. EVIDENCE: 1. Room R2 was noted to have a dirty toilet and scuff/dirt marks on the bathroom floor on the day of the virtual inspection. 2. Room R8 was noted to have scuff/dirt marks on the bathroom floor on the day of the virtual inspection. 3. Room B27 was noted to have a dirty toilet and sink and scuff/dirt marks on the bathroom floor on the day of the virtual inspection.
Plan of Correction:	Facility Administrator/Designee will round daily to ensure rooms all furnishings and fixtures are clean.