Discovery Village at the West End
2422 University Park Boulevard
Richmond, VA 23233
(804) 554-1555
Current Inspector: Shelby Haskins (804) 305-4876
Inspection Date: May 30, 2024
Complaint Related: Yes
- Areas Reviewed:
-
22VAC40-73 STAFFING AND SUPERVISION
22VAC40-73 RESIDENT CARE AND RELATED SERVICES
22VAC40-80 COMPLAINT INVESTIGATION
- Comments:
-
Type of inspection: Complaint
Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/30/2024 arrival 10:30am departure time 12:30pm
The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection.
A complaint was received by VDSS Division of Licensing on 05/17/2024 regarding allegations in the area(s) of:
Staffing and Supervision, Resident Care and Related Services, Complaint Investigation.
Number of residents present at the facility at the beginning of the inspection: 105
The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility.
Number of resident records reviewed: 1
Number of interviews conducted with staff: 1
Observations by licensing inspector: A tour of the facility was conducted to include inside and outside building grounds. Breakfast, Lunch, and Dinner weekly menus along with resident activities were observed. Residents were finishing up breakfast and were congregating in the activity area. A review of the resident #1's record, staff schedule, Doctor's orders, Dietitian/Nutritionist notes/orders, Resident showering schedule, Speech therapy notes, and Nurses notes.
An exit meeting will be conducted to review the inspection findings.
The evidence gathered during the investigation did not support the allegation of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary.
The department's inspection findings are subject to public disclosure.
Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility.
For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov
Should you have any questions, please contact Shelby Haskins Licensing Inspector at (804) 305-4876 or by email at Shelby.Haskins@dss.virginia.gov.
Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.