VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Town And Country Day School
1421 Kempsville Road
Norfolk, VA 23502
(757) 461-5456

Current Inspector: Nanette Roberts (757) 404-2322

Inspection Date: June 13, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-770 Background Checks (8VAC20-770) 22.1 Background Checks Code, Carbon Monoxide

Comments:

An unannounced monitoring inspection was conducted on 6/13/2024 from 11:00am to 12:30pm. At the time of the inspection there were 14 children in care and 3 staff members. Children were observed participating in outdoor play and preparing for lunch. Records were reviewed for five children and four staff members. The inspection included a tour of the facility?s playground, classrooms, bathrooms, and kitchen. Evacuation drills, emergency supplies and other required records and postings were also reviewed. The information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice and discussed during the exit interview.

Violations:

Standard #:	22.1-289.035-A
Description:	Repeat Violation Based on record review and interviews, it was determined the center did not ensure that a repeat criminal history check was performed for each staff member at least every five years from the date of the last search. Evidence: 1.The record for staff #1 did not contain documentation of an updated criminal history check. a. The documentation available was dated 6/6/2018 therefore it was more than 5 year old. 2.The record for staff #3 did not contain documentation of an updated criminal history check. a. The documentation available was dated 6/4/2018 therefore it was more than 5 years old. 3.Staff #2 confirmed updated criminal history checks were not in the records.
Plan of Correction:	Staff #1 and staff #3 had appointments on 6/11 and 6/12 to complete the fingerprint background checks. The facility is currently waiting on the eligibility documentation.
Standard #:	8VAC20-780-60-A
Description:	Based on a review of children?s records and interviews, it was determined that the center did not ensure that each child?s record contains all required information. Evidence: 1.The records for child #2, child #4 and child #5 did not contain the employment phone numbers for the parents. 2.The record for child #2 did not include the address of an emergency contact. 3.Staff #2 confirmed the phone numbers and address were not documented.
Plan of Correction:	The parents were contacted and the children's files were updated to include the missing information.
Standard #:	8VAC20-780-245-A
Description:	Based on record review and interviews, it was determined the center did not ensure that staff complete annually, a minimum of 16 hours of training appropriate to the age of children in care. Evidence: 1.Staff #1 and staff #2 did not have the required 16 hours of training for 2023. a.Staff #1 had documentation of 8 hours of annual training in 2023. b.Staff # had documentation of 13 hours of annual training in 2023. c.Staff #2 confirmed that staff #1 and Staff #2 did not complete 16 hours of annual training.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-260-A
Description:	Repeat Violation Based on record review and interviews it was determined the facility was unable to provide to the licensing inspector a current annual fire inspection report. Evidence: 1.The most recent annual fire inspection report available for viewing during the inspection was dated 6/2/2022. a.An updated fire inspection report was due in June 2023. b.Staff # 2 confirmed that the annual inspection was not current.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-260-B
Description:	Repeat Violation Based on a review of documentation and interview, it was determined that the facility did not ensure that an annual approval from the health department shall be provided. Evidence: 1.The most recent health inspection report available for viewing during the inspection was dated 10/25/2022. a.An updated health inspection was due in October 2023. b. Staff # 2 confirmed that the annual inspection report from the health department had not been completed.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-270-A
Description:	Repeat Violation Based on observation and interviews, it was determined that the facility did not ensure that all areas and equipment of the center were maintained in a safe and operable condition. 1. The ceiling of room #9 was damaged, creating inoperable and hazardous conditions. a.There were large holes where the ceiling had fallen into the room. b.There was insulation, drywall and debris hanging from the ceiling and laying on the floor. c.There was a fluorescent light fixture approximately 8 feet long hanging from the ceiling. The fixture had pulled away from the ceiling, was bent, and hung down into the room at a 90-degree angle. d.Staff #2 confirmed the ceiling had been damaged in December 2023. 2. On the playground, there was a vent attached to the building that had rust and flaking white paint. 3.There was rust on the wheels, and missing pedals on the circle tricycle merry go round unit on the playground.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-290-A-3
Description:	Based on observation and interviews, it was determined that the facility did not ensure the electrical outlets have protective covers. Evidence: 1.There was an uncovered outlet near the floor in the nap room. 2.Staff #2 confirmed a protective cover was not on the outlet.
Plan of Correction:	An outlet cover was placed in the outlet during the inspection.
Standard #:	8VAC20-780-330-A
Description:	Repeat Violation Based on observation it was determined, the center did not ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99. Evidence: 1.The slide on the playground had less than 2 inches of resilient surfacing (mulch), where 6 inches is required. 2.Staff #2 confirmed the mulch was less than 6? deep
Plan of Correction:	The facility is adding mulch to the playground over the weekend.