VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Hopetree Family Services
860 Mount Vernon Lane
Salem, VA 24153
(540) 444-0566

Current Inspector: Jamie Morgan (276) 525-5656

Inspection Date: Feb. 7, 2020

Complaint Related: No

Areas Reviewed:

22VAC40-131 ORGANIZATION AND ADMINISTRATION 22VAC40-131 PERSONNEL 22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 63.2 General Provisions. 63.2 Licensure and Registration Procedures

Comments:

An unannounced renewal inspection was conducted on February 7, 2020 from 8:45 AM - 11:50 AM to review Board Officer and Personnel records and on 02/10/2020 from 9:45 AM - 2:30 PM to review provider home and child records. The agency reports 23 approved provider homes and 24 foster children in placement at the time of the inspection. As a result of this inspection, records were reviewed for four provider homes, three foster children, four Board Officers, and six personnel. An exit interview was conducted with the Foster Care Supervisor and Director of Foster Care and Adoption - Western Region at the conclusion of the inspection on February 10 and with the Director of Human Resources at the conclusion of the review of personnel and Board Officer records on February 7. Preliminary inspection findings were reviewed at each exit interview. Acknowledgement forms were signed. There were two violations. Upon the receipt of the violation notice, the licensee should identify the necessary corrective action and develop a plan of correction for each violation. The plan of correction should include the following: The steps to correct noncompliance with the standard(s); measures to prevent re-occurrence of noncompliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee has five (5) calendar days from receipt of the inspection documentation to complete the section titled Plan of Correction, sign each page of the documentation and return it to the Licensing Office. The licensee should retain a copy to be posted at the facility. Results of the inspection documentation are subject to public disclosure and will be posted on the VDSS web site within 5 days, regardless of whether the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-131-260-B-10
Description:	Findings: Based on a review of the record for a foster child (FC1) and interview with personnel (S1), the agency failed to document required information in the child's social history. Evidence: 1) The social history dated 10/21/2019 for FC1 did not include: 22VAC40-131-260.B.10 - Emotional or psychological problems the child has experienced within the last 13 months. 2) During the exit interview, S1 acknowledged that failure to include this information in the social history for FC1 was an oversight.
Plan of Correction:	Intake worker will review social history report to ensure all information is included and all questions are answered thoroughly, following the prompts given on the report. All social history reports will be reviewed by Supervisor/Director to ensure all questions are answered thoroughly. In the event the child did not have a history of psychological/emotional problems reported within the body of the report, this will be clearly noted within the body of the report. A social history addendum will be written to correct this violation.
Standard #:	22VAC40-131-290-B
Description:	Violation: Based on a review of the record for a foster child (FC2) and interview with personnel (S1), the licensee failed to ensure the child received a medical examination within 13 months of the prior examination for FC2. Findings: 1) The record for FC2 was reviewed. A physical examination was conducted on 06/18/2018. 2) The next physical examination documented in the record for FC2 was dated 08/09/2019. 3) During the exit interview, S1 acknowledged that there were more than 13 months between the physical examinations for FC2.
Plan of Correction:	Caseworker will continue to work with foster parents to ensure all physicals are received within the 13 month timeline. Supervisor tracks physical dates on the compliance sheets and Caseworker will ensure the physicals are completed within this time frame. Compliance sheets will be reviewed during monthly staffings.