VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Lifeline Services, Inc
27074 Lee Highway
Abingdon, VA 24212
(276) 623-2444

Current Inspector: Jamie Morgan (276) 525-5656

Inspection Date: Jan. 5, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. An announced mandated monitoring inspection was initiated on January 5, 2021 and concluded on January 13, 2021. The Co-Owner/Director was contacted by telephone to initiate the inspection. The agency reports 22 foster children in placement and 12 approved provider homes. There were no new staff hires since the last inspection. The inspector emailed the Co-Owner/Director a list of items required to complete the inspection. The inspector reviewed two (2) provider home records and three (3) foster child records to ensure documentation was complete. An exit interview to discuss findings was held with the agency Co-Owners by phone at the conclusion of the inspection. The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for Child Care Programs. Information gathered during the inspection determined non-compliance(s) with applicable standards or law, and violations were documented on the violation notice. The licensee has five (5) calendar days from receipt of the inspection documentation to complete the section titled Plan of Correction, sign each page of the documentation and return it to the Licensing Office. The plan of correction should include the following: The steps to correct noncompliance with the standard(s); measures to prevent re-occurrence of noncompliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee should retain a copy to be posted at the facility. Results of the inspection documentation are subject to public disclosure and will be posted on the VDSS web site within 5 days, regardless of whether the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-131-260-B
Description:	Violation: Based on a review of the record for a foster child (FC1) and interview with personnel (S1), the licensee did not address a required element in the social history for FC1's. Evidence: 1. The social history completed for a foster child (FC1) on 07/14/2020 did not address 22VAC40-131-260-B.8: education and occupation of aunts, uncles, and grandparents. 2. During an interview with S1, S1 did not provide evidence that this element was addressed in FC1's social history.
Plan of Correction:	The program director will ensure that all social history information is addressed or if unknown documented as unknown.