VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Intercept Youth Services operating Intercept Health/YouthQuest
4100 Ebb Tide Lane
Apt 303
Hampton, VA 23666
(804) 612-3300

Current Inspector: Sherry Woodard (757) 987-0839

Inspection Date: May 24, 2022 , June 17, 2022 and June 30, 2022

Complaint Related: No

Areas Reviewed:

22VAC40-131 ORGANIZATION AND ADMINISTRATION 22VAC40-131 PERSONNEL 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE 22VAC40-191 BACKGROUND CHECKS FOR CHILD WELFARE AGENCIES

Technical Assistance:

None

Comments:

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/24/22 from 1:00 PM ? 4:30 PM and 6/17/22 from 12:40 PM ? 4:35 PM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of children/youth in care: 5 The licensing inspector completed a tour of the physical plant that included the office setting and conditions. Number of children?s records reviewed: 1 Number of staff records reviewed: 2 Number of interviews conducted with staff: 2 Additional Comments/Discussion: An entrance conference was held at the agency on 5/24/22. Also, on the same date, a youth?s record was reviewed at the agency. The Regional Supervisor was available and accessible during the inspection. The Executive Director was interviewed by video call on the same date in order to provide clarification about several documents reviewed. Staff records were reviewed at the corporate office in Richmond on 6/17/22. The Manager of Compliance and Development was available and accessible during the inspection. This staff member was interviewed on the same date in order to provide clarification about several documents reviewed. An exit meeting was conducted on 6/30/22 to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Michele Freeman, Licensing Inspector, at (804) 662-7062 or by email at michele.freeman@dss.virginia.gov

Violations:

Standard #:	22VAC40-191-40-D-1-c
Description:	Violation: Based on an interview with staff and review of personnel records, the agency failed to comply with the requirements for background checks before three years since the date of the last sworn statement or affirmation, most recent central registry finding and most recent criminal history record check report. Findings: 1) Upon review of staff, S1?s, personnel record, the following was found- a. The received dates on the sworn statement, central registry finding and the criminal history record check reports confirms the current reports were not obtained before three years since the date of the previous reports. b. Staff, S4, was not able to provide a background check conducted before three years since the date of the last sworn statement, most recent central registry finding and most recent criminal history record check report. c. Staff, S4, was interviewed about S1?s background checks. S4 acknowledged the findings in regard to the background checks
Plan of Correction:	Not available online. Contact Inspector for more information.