VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Intercept Youth Services Operating Intercept Health/YouthQuest
4721 Garst Mill Road
Roanoke, VA 24018
(804) 612-3300

Current Inspector: Kevin Lassiter (804) 241-2093

Inspection Date: Feb. 6, 2020

Complaint Related: No

Areas Reviewed:

22VAC40-131 PERSONNEL 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

An unannounced monitoring inspection was conducted on 2/6/2020 from 11:45 a.m. to 1:50 p.m. The agency reported three (3) youth placed in Independent Living. During this inspection one (1) youth and one (1) personnel records were reviewed. The Program Manager participated in the entrance conference, remained available during the inspection, and participated in the exit interview. The Program Director participated in the exit interview by phone. The exit interview was conducted from 1:30 p.m. to 1:50 p.m. An Acknowledgement of Inspection form was signed and left with the licensee at the end of the inspection. There was one citation for a violation of the Standards for Child-Placing Agencies. See the violation notice on the Department?s public web site for violations of the Standards. Upon receipt of the Violation Notice, the licensee should develop a plan of correction to include the steps to correct non-compliance with the standard(s); measures to prevent re-occurrence of non-compliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee has five business days from receipt of the inspection documents to complete the section entitled "Plan of Correction", sign each page of the inspection documents and return to the Licensing Office. The licensee should retain a copy to be posted at the facility. Results of the inspection are subject to public disclosure and will be posted on the Virginia Department of Social Services public web site within five business days, regardless of whether or not the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-80-120-E-2
Description:	Violation: Based on observation during the inspection, the agency failed to post all required documents. Finding: During the tour of the office, the findings from the agency's most recent inspection were not observed to be posted. The finding was discussed with agency staff during the exit interview. Staff acknowledged the finding.
Plan of Correction:	Executive Director will ensure all locations receive and post the required documents of the most recent inspection