VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Presbyterian Homes and Family Services Operating as HumanKind
908 North Thompson Street
Richmond, VA 23230
(804) 461-3585 (1105)

Current Inspector: Dawn Espelage (540) 759-8852

Inspection Date: April 26, 2021 and April 29, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-131-3-Personnel 22VAC40-131-4-Provider Homes 22VAC40-131-Children's Services 63.2-11-General Provisions 22VAC40-191-BC-Background Checks for Child Welfare Agencies

Technical Assistance:

22VAC40-131-360-E-2-Comprehensive Discharge Summaries that contain a section designated to documenting a clear reason for discharge.

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. An announced mandated monitoring inspection was initiated on April 26, 2021 and concluded on April 29, 2021. The Therapeutic Foster Care Program Manager was contacted by email to initiate the inspection. The agency reported 10 children in care, and 10 approved provider homes. The agency reports no newly hired staff since the last inspection. The inspector emailed the Program Director a list of items required to complete the inspection. The inspector reviewed 1 complete child record and 1 complete provider home record submitted by the agency to ensure documentation was complete. Board Officer records were previously reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and a violation was documented on the violation notice issued to the agency. The licensee has five business days from receipt of the inspection documents to complete the section entitled "Plan of correction," sign each page of the inspection documents and return to the Licensing Office. The licensee should retain a copy to be posted at the facility. Results of the inspection are subject to public disclosure and will be posted on the Virginia Department of Social Services public website within five business days.

Violations:

Standard #:	22VAC40-131-360-E-1
Description:	Based on the review of the Foster Child (FC)-1 record and based on an interview with agency representatives, the licensee failed to document a comprehensive discharge summary that contained the date of discharge. Findings: 1. The document titled "Discharge Summary" that was presented for review did not contain the discharge date. 2. During the exit interview, AR-1 confirmed the discharge date of FC-1, this date was not documented on the discharge summary. 3. During the exit interview, AR-2 reviewed the record and acknowledged the absence of a discharge summary that contained the date of discharge.
Plan of Correction:	Form Updated; date added. Form updated to include date of discharge.